Our Customer service is the assistance and guidance for you, we provides for support in all range of services and products.

Please inform us within the specified period of time if you would like to return an item, and we will assist you with the free return of your product. A returns form with all necessary instructions will be sent to you.  Please fully complete this form in order to ensure timely processing of your return. We will provide you with a FreePost address to which you must ship your product.  This way, you will not incur extra charges in order to return your item. If you send the product back to us via an alternative method, please be aware we will not be able to refund you the cost of the return shipping. Prior to sending, please ensure the product is packaged securely so it will not break while in transit. It is generally best to reuse the packaging in which you received the item in order to ensure against damage and reduce waste. We are unable to provide additional packing materials for your return. Items damaged in transit back to us are not covered by the Consumer Contracts Regulations and would therefore only be eligible for return if they are covered under our 15 Day Extended Returns Policy. If we receive a return from you, and it is determined that your returned item(s) is not eligible for replacement or refund under our returns policy, you will be responsible for the shipping costs associated with sending the parcel back to you. If you do not wish to pay these shipping costs, we will hold your returned item(s) in our warehouse for a maximum of two weeks from the date of receipt before it is destroyed. Abuse of this returns policy may result in action being taken by Laughing Bees. Laughing Bees  reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.

Laughing Bees is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Laughing Bees

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Laughing Bees By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

-Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

-Customer: refers to the company, organization or person that signs up to use the Laughing Bees Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Laughing Bees and use the services.
-IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
-Personnel: refers to those individuals who are employed by Laughing Bees or are under contract to perform a service on behalf of one of the parties.
-Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
-Service: refers to the service provided by Laughing Bees as described in the relative terms (if available) and on this platform.
-Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
-Website: Laughing Bees, which can be accessed via this URL: https://laughingbees.com/
-You: a person or entity that is registered with Laughing Bees to use the Services.


What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

-Name / Username
-Phone Numbers
-Email Addresses
-Mailing Addresses
-Billing Addresses
-Password


How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails


When does Laughing Bees use end user information from third parties?

Laughing Bees will collect End User Data necessary to provide the Laughing Bees to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.